Physiotherapy at GRSM focuses on sport- and activity-specific rehabilitation. Our goal is to return you to your activity as soon and as safely as possible.

Your Initial Assessment:

  • You will be assessed by a Registered Physiotherapist
  • Your appointment will be approximately 60 minutes long
  • You may need to bring shorts/tank top/ running shoes – depending on the location of your  injury
  • Together, you and your Physiotherapist will determine the frequency of future visits to ensure you achieve your treatment goals

Your Registered Physiotherapist Will:

  • Provide you with a clinical diagnosis
  • Explain the nature of your injury and the factors that will contribute to your rehabilitation
  • Educate you regarding your prognosis (how long it will take you to get better)
  • Discuss your goals for treatment

Your Return Visits:

  • Will be approx. 30-45 minutes in length which includes 20 minutes of individualized attention from your Physiotherapist
  • Your Physiotherapist will review your progress and address your treatment goals

Your Treatment May Include:

  • Education regarding your condition and prognosis
  • Manual treatment (hands on treatment for the joints/muscles)
  • Modalities (may include ultrasound, interferential current, muscle stimulation, acupuncture, Gunn intra-muscular stimulation)
  • Completion of Outcome Measures to help measure your progress
  • Instruction in therapeutic exercise (in clinic exercises and/or a home program)

Your Role In Physiotherapy Is An ACTIVE One! Be sure to:

  • Engage in open and honest discussion with your Physiotherapist
  • Comply with your home and in-clinic exercise program
  • Ensure you book and keep your appointments

Our Approach Includes:

  • Whole body biomechanical assessment – poor biomechanics often contribute to localized injuries
  • Manual therapy – “hands-on” techniques used to restore joint function
  • Acupuncture, electrotherapy and ultrasound – to decrease pain and inflammation
  • Individualized home or gym rehabilitation programs – including sport-specific strengthening and stretching exercises
  • Video analysis – athletic technique (e.g., pitching technique, running gait, golf swing) is recorded on video and analyzed on computer

Your Rehabilitation Team May Also Include:

  • A Physiotherapy Assistant or Physiotherapy Aide
  • Click here to learn more about the PTA’s Role at GRSM   PTA’s Role
  • A student from Conestoga College, or a University
  • A volunteer

Booking Your Appointments:

  • If you have a busy lifestyle or restricted schedule, we recommend you book your appointments two weeks ahead to ensure you get the appointments you need
  • Ask about the cancellation list if you cannot get the number of appointments and/or the specific times that you prefer
  • Please give 24 hours notice to cancel your appointment to avoid the $25 missed appointment fee


  • Osteoarthritis
  • Stress Fractures
  • Patellofemoral Syndrome
  • Sciatica
  • Concussion
  • Rotator Cuff Dysfunction
  • Plantar Fasciitis
  • Metatarsalgia
  • Finger/Wrist Tendonitis
  • Achillies Tendonitis
  • Acute Injuries
  • Joint Instability
  • Pinched Nerve
  • Shin Splints
  • Ankle/Foot Sprains
  • Hip Flexor Strains
  • Hip Bursitis/Tendonitis
  • Low Back Pain/Strain
  • Neck Pain/Strain
  • Patellar Tendonitis
  • Overuse Sports Injuries
  • Groin Pull
  • Hamstring Strain
  • Elbow Pain (Golfer’s/Tennis Elbow)
  • Knee Ligament Tears (ACL, MCL)
  • Post-Surgical Rehabilitation
  • Post-Fracture Rehabilitation
  • Shoulder Separation
  • Frozen Shoulder
  • Calcific Tendinopathy
All GRSM physiotherapists are registered with the Ontario College of Physiotherapists of Ontario and are members of the Canadian Physiotherapy Association. For more information on physiotherapy, visit the Ontario Physiotherapy Association or Canadian Physiotherapy Association.

Our Physiotherapy Programs

Intramuscular Stimulation (IMS or Dry Needling)

IMS is a total system for the diagnosis and treatment of myofascial pain syndromes (chronic pain conditions of the musculoskeletal system) (Gunn, 2013).

Pelvic Health Physiotherapy

Pelvic floor dysfunctions causing pain or continence problems can be successfully treated by physiotherapy. An internal examination reveals details about strength, control, and specific zones of weakness.

Acute Injuries Rapid Response

GRSM is committed to providing a Rapid Response in assessing and treating Acute Injuries that have been referred by Physicians.

Sports Concussion Program

GRSM is committed to providing an efficient and comprehensive assessment and treatment of sport concussions in the high standard of care that GRSM is renowned for.

Need Help?


Here are the most frequently asked questions about our Physiotherapy services.

We always encourage involving your family doctor, but you do not need a referral to consult with the professionals at GRSM. Many of our patients call the clinic and make their own appointments while others are referred by their family physicians. A referral may be required by your extended health care provider to receive benefits. 

Appointments may be made in person or by calling (519) 622-4529 (Cambridge) or (519) 571-7111 (Kitchener-South) or (519) 804-9164 (Kitchener-Downtown). You can also fill out our online form and one of our staff will call you. Remember: Please give us at least 24-hours notice if you need to cancel, so we can give that time to another patient.

GRSM is able to bill directly to the following insurance companies for Physiotherapy and Chiropractic visits:

  • Sunlife
  • Manulife/OTIP
  • Greenshield
  • Great-West Life
  • Bluecross
  • Manion
  • Industrial Alliance
  • Johnson Inc.
  • Claim Secure

Please Note:
– Your plan must allow for direct billing (not all plans permit direct billing).
– It is the responsibility of the patient to review specific insurance requirements including whether a medical referral is required by insurance and specific coverage information.

Contact your Employee Benefits or Human Resource Department to determine what extended health care benefits are. Don’t forget to ask how much coverage you have for various services. Most plans have an annual deductible or co-payment amount that the employee must pay.

Shorts should be worn for lower extremity (below the waist) injuries and tank tops are preferred for upper extremity (above the waist) injuries. We have washrooms and a change room if you need them, and your valuables can be locked safely at the reception desk.

Your first physiotherapy appointment usually takes 60 minutes and will include assessment and treatment.  After that, treatments can last between 30 to 45 minutes. 

Yes. All of the physiotherapists at GRSM are registered to practice in Ontario.

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Our Services


Physicians at GRSM specialize in sports medicine and are certified with the Canadian Academy of Sport Medicine (CASM) . Our physicians provide expert medical care for both high performance athletes, recreational athletes and active individuals.


Physiotherapy at GRSM focuses on sport- and activity-specific rehabilitation. Our goal is to return you to your activity as soon and as safely as possible.


Active Release Therapy is a patented, state-of-the-art massage technique. The technique is soft tissue system/movement-based and treats problems with muscles, tendons, ligaments, fascia and nerves.


Our Registered Massage Therapists use preventative and restorative therapies to help you maintain, rehabilitate and improve physical function or relieve your pain.


Our Certified Athletic Therapists use a full range of treatments to rehabilitate, prevent injury and help you return safely to your sports and other activities.


Most foot problems are avoidable with proper preventative foot care and maintenance. Our goal at Feet on the Go is to provide the highest quality nursing foot care as a first line of defense against those foot issues that can detrimentally affect overall health and quality of life.